Performance Line
Global Construction and Engineering, LLC has established a reputation of providing quality and timely design and construction services throughout the health care industry in both the private and Governmental sectors. Customers recognize Global LLC’s abilities, professionalism and desire to provide quality services as demonstrated in the following sections of the proposal. The company’s record of performance at each of the locations encompassed by the contracts is excellent and Global LLC particularly prides itself in the reputation the company has established in the healthcare environment.
To position ourselves in the industry as a high performing contractor, in 2005, Global LLC retained the services of the Performance Based Studies Research Group (PBSRG) of Arizona State University to perform a complete corporate assessment to learn, document, and benchmark Global LLC’s current processes, organizational structure, objectives, personnel, and other company information, including performance. The firm documented project performance benchmarking that measured Global LLC’s on time rate; on budget rate; change order rate including both owner and contractor initiated; risk level and customer satisfaction.
Performance Line, presented below, was gained through the execution of five (5) IDIQ multi-year medical facilities repair, renovation, new and minor construction contracts with design-build capabilities over the past five years.
Global LLC documented Performance Line through September 2010
| Contractor Overview | Global Engineering & Construction, LLC |
| Total Awarded Budget | $94,521,640.73 |
| Current Cost | $98,234,758.36 |
Customer Project Ratings (10 = very satisfied 1 = very dissatisfied) |
Global Engineering & Construction, LLC |
| Ability to manage the project cost | 9.65 |
| Ability to maintain project schedule | 9.61 |
| Quality of workmanship | 9.84 |
| Professionalism | 9.87 |
| Close out process | 9.75 |
| Communication and documentation | 9.67 |
| Ability to follow the users requirements | 9.62 |
| Overall Customer Satisfaction Rating | 9.72 |
Average Project |
Global Engineering & Construction, LLC |
| # of Modifications per Job | 1.01 |
| Owner Generated Risks | 0.33 |
| Number of Overdue Risks | 0.11 |
| % Over Awarded Budget | 2% |
| # of Days delayed | 35.6 |
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